# Coherent Healthcare

> Patient relationship management for UK private clinics. Coherent recalls, retains and grows a clinic's patient base — covering patient recall, patient retention, patient communication, patient follow-up and patient engagement — without manual chasing.

Coherent is patient engagement and communication software (with a human-led service layer) for private healthcare clinics: dental, medical aesthetics, dermatology, physio/MSK, wellness, private GP and private hospitals. It proactively follows up with patients across their whole lifecycle — new enquiries, stalled leads, cancellations, DNAs and recall — over WhatsApp, SMS, email and phone.

## Products
- [Coherent Engage](https://coherenthq.com/products/engage): AI-orchestrated patient engagement & communication software — recall, reactivation, cancellation recovery and follow-up across every stage.
- [Coherent Payments](https://coherenthq.com/products/payments): healthcare payments — pre-payment, outstanding balances and every payment method, with native PMS integration.
- [Partner Platform](https://coherenthq.com/products/partner-platform): embed patient communication and payments into a PMS or EHR product.

## Solutions by clinic type
- [Coherent for Dental Clinics | Coherent](https://coherenthq.com/for/dentistry): Most dental clinics have hundreds of patients overdue for recall. Coherent finds them, reaches out, and gets them booked, automatically.
- [Aesthetic Clinic Software for Patient Retention | Coherent](https://coherenthq.com/for/medical-aesthetics): Coherent is patient engagement software for aesthetic clinics — automated recall, rebooking and retention for high-value patients. One treatment shouldn't be the end of the conversation.
- [Coherent for Dermatology Clinics | Coherent](https://coherenthq.com/for/dermatology): Treatment courses only deliver outcomes, and revenue, when patients complete them.
- [Coherent for Physio, MSK & Chiropractic Clinics | Coherent](https://coherenthq.com/for/physio-msk-chiropractic): Course completion is your biggest revenue lever, and your biggest leak.
- [Coherent for Wellness Clinics | Coherent](https://coherenthq.com/for/wellness): Wellness patients are highly loyal when engaged, and highly likely to churn when they feel forgotten.
- [Coherent for Private GP Clinics | Coherent](https://coherenthq.com/for/private-gp): Private patients expect proactive, high-touch care. Coherent delivers the experience they expect, at scale, without additional headcount.
- [Coherent for Private Hospitals | Coherent](https://coherenthq.com/for/private-hospital): Complex patient journeys need active management at every stage.

## Solutions by use case
- [Patient Recall Software for Private Clinics | Coherent](https://coherenthq.com/patient-recall): Patient recall is how clinics bring patients back for appointments they're due. Coherent finds overdue patients and rebooks them automatically — no manual chasing.
- [Patient Retention Software for Private Clinics | Coherent](https://coherenthq.com/patient-retention): Patient retention is keeping patients engaged so they return. Coherent reduces patient drop-off with lifecycle follow-up across every stage — automatically.
- [Patient Experience Software for Private Clinics | Coherent](https://coherenthq.com/patient-experience): Patient experience is how cared-for a patient feels at every touchpoint. Coherent delivers proactive, responsive communication across the whole journey — at scale.
- [Patient Communication Software for Private Clinics | Coherent](https://coherenthq.com/patient-communication): Patient communication is two-way contact across WhatsApp, SMS, email and phone. Coherent runs clinic-patient conversations across the whole journey — automatically.
- [Patient Follow-Up Software for Private Clinics | Coherent](https://coherenthq.com/patient-follow-up): Patient follow-up is proactive contact after enquiries, consultations, cancellations and treatments. Coherent follows up with every patient, every time — automatically.
- [Patient Engagement Software for Private Clinics | Coherent](https://coherenthq.com/patient-engagement): Patient engagement software keeps patients active and connected to your clinic. Coherent re-activates lapsed and at-risk patients across the lifecycle — automatically.

## Comparisons
- [Coherent vs In-house admin staff](https://coherenthq.com/compare/vs-inhouse-staff): Why hiring in-house admin staff costs more and covers less than Coherent's AI-driven patient engagement platform.
- [Coherent vs AI receptionist tools](https://coherenthq.com/compare/vs-ai-receptionist): An AI receptionist for clinics handles inbound bookings — but misses the four other stages where most clinic revenue is actually lost. See how Coherent compares.
- [Coherent vs Outsourced call centres](https://coherenthq.com/compare/vs-outsourced-call-centre): Outsourced call centres patch the symptom without treating the cause. See how Coherent addresses all five patient revenue leakage stages.
- [Coherent vs Virtual receptionist services](https://coherenthq.com/compare/vs-virtual-receptionist): Virtual receptionists are reactive by design. Coherent reaches patients before they disappear — across all five leakage stages.
- [Coherent vs Practice management software](https://coherenthq.com/compare/vs-practice-management-software): Your PMS manages the workflow you already have. Coherent recovers the revenue that falls outside it.
- [Coherent vs CRM / email marketing](https://coherenthq.com/compare/vs-crm-email-marketing): Generic CRMs broadcast to lists. Coherent holds context-aware, two-way conversations with patients at the moment it matters.
- [Coherent vs Marketing agencies](https://coherenthq.com/compare/vs-marketing-agency): More top-of-funnel traffic doesn't help if your funnel leaks. Fix the bucket before filling it.

## Resources
- [Customer stories](https://coherenthq.com/customer-stories): real clinics, real numbers (dental, aesthetics, MSK).
- [Blog](https://coherenthq.com/blog): playbooks on patient recall, retention, payments and growth.
- [FAQ](https://coherenthq.com/faq): how Coherent works, onboarding and integrations.
- [Podcast](https://coherenthq.com/business-of-a-clinic-podcast): The Business of a Clinic — conversations with clinic owners and operators, with full video and show notes.
- [Patient leakage calculator](https://coherenthq.com/patient-leakage-calculator): estimate revenue lost to missed recalls, no-shows and patient drop-off.
- [Healthcare AI Safety Gap](https://coherenthq.com/healthcare-ai-safety-gap): a weekly-updated, source-cited tracker of the research, reports and news on AI safety in healthcare.