Episode 47 · With Tim Allardyce · 17 Jul 2026 · 41 min

    From Everest to a Physio Empire: Clinics, Software and Property

    A physio who summited Everest on building the Surrey Physio Group: buying your own premises, building your own software, and where AI actually helps a clinic.

    Featured guest

    Tim Allardyce

    Clinical Director, Surrey Physio Group & Rehab My Patient
    Tim Allardyce is a UK-based physiotherapist and osteopath who runs the Surrey Physio Group, providing physiotherapy across London and South East England, and is clinical director of Rehab My Patient, an AI-powered exercise prescription software used across a large number of NHS trusts and private clinics. Only ever formally employed once — as a pub glass collector — he set up his first clinic in 2005 after being turned down for a string of jobs, and has since built a 150-strong group that owns six of its own clinic premises. In 2026 he summited Mount Everest after 18 months of dedicated training.

    Show notes

    Tim Allardyce never dreamed of climbing Everest — a chance meeting with a Sherpa on a Scottish island planted the seed, and 18 months of altitude chambers, daily ice baths and 2,200 kilometres of running later, he stood on the summit. The same stubbornness runs through his business story, which started when he was turned down for one job too many and decided to open his own clinic instead.

    From that first clinic in 2005, Tim built the Surrey Physio Group and, after being 'stitched up' by a landlord who set up a rival clinic behind his back with two of his own physios, resolved to never lease again. The group now owns six of its clinic premises, and along the way Tim's tech experiments — most of which failed — produced Rehab My Patient, an exercise prescription platform now used across NHS trusts nationwide.

    Jared and Tim close on the two forces reshaping physiotherapy: private equity buying up the big chains, and AI. Tim's take is blunt — he can only name two real clinical use cases for AI today, dictation and exercise prescription, and believes hands-on private practice is 'safe for the future' because patients want to be treated by a human.

    Key takeaways

    • Tim's founder test: he's only ever been properly employed once, as a pub glass collector, and remembers thinking he could run the pub better than his boss. If you genuinely believe you can do a better job than your boss, go and be the boss.
    • The clinic that kept him awake at night: a landlord refused to negotiate, went behind his back and set up a rival clinic on the same site with the same phone number and two of his own physios. The lesson he took — buy your own premises. The group now owns six.
    • Owning commercial property brings stability and asset value but also surprise capital expenses: a new car park cost £50,000. Weigh both sides before copying the model.
    • The stress really comes off when managers arrive: a recruitment manager, finance manager, group managers and a CEO each took a job off Tim's plate — and his CEO started as a business development manager who turned Tim's ideas into growth.
    • 'It's always something': when you're small it's the printer breaking, when you're big it's legal threats. Scale doesn't remove problems, it changes them — and experience changes how you process them.
    • On AI, Tim can only name two real clinical use cases today — dictation and exercise prescription. It can't yet handle booking a patient over the phone, but pointed at the right problem (Surrey Physio uses it for complaints processes) it works brilliantly.
    • Private equity has done dentistry, vets and childcare and is now consolidating physiotherapy; Surrey Physio is one of the last bigger UK chains that hasn't sold.
    If you have that feeling, like, 'I could do a better job than my boss,' then you go and be the boss.
    Tim Allardyce
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