Wellness patients are highly loyal when engaged, and highly likely to churn when they feel forgotten. Coherent keeps the relationship active between every visit.
Programme completers reactivated for follow-up or new protocols
Patients who completed a wellness programme are your most valuable segment. Coherent re-engages them at the right interval, for a follow-up review, a new protocol, or a seasonal check-in.
Cancellations recovered with personalised, on-brand outreach
In wellness, the tone of the follow-up matters as much as the timing. Coherent sends warm, contextual messages that feel on-brand, not generic reminders.
New enquiries converted with responsive, knowledgeable engagement
Wellness patients often have detailed questions before committing. Coherent handles initial enquiry conversations 24/7, providing the information needed to convert, without waiting for a callback.
Package billing and deposits handled seamlessly
Programme deposits and package renewals are followed up automatically, protecting your revenue and removing financial friction from the patient relationship.
See it for yourself
Most clinics are surprised by their leakage figure. Coherent surfaces it on day one.
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