Payments built for
healthcare providers.
Pre-payment, outstanding balances, and every payment method your clinic uses. One platform with native PMS integration and no extra burden on your team.
Reconciles directly into your
PMS. Zero double-entry.
Every way a patient pays.
One place to manage it.
Card and tap-to-pay
Terminals at front desk or chairside. Reconcile into your PMS in real time.
Payment links
Single-click links via SMS or WhatsApp. No patient login, no portal friction.
Deposits and pre-payment
Collect at point of booking. DNA risk transfers to the patient, not the diary.
Direct debit memberships
Recurring billing with full admin visibility. No practitioner involvement needed.
Treatment finance
Staged payment plans for high-ticket treatments. Remove the barrier, not the revenue.
Insured billing
Managed billing for insured patients, including shortfall collection.
Technology sends the link.
Humans make sure it gets paid.
When a deposit goes unpaid or a balance sits unresolved, a billing coordinator follows up in your clinic's voice, via WhatsApp or phone.
Patient books
Ellie flags no deposit on a high-ticket slot. Routes to billing coordinator.
Coordinator sends link
Secure WhatsApp or SMS link. No portal login for the patient.
Patient pays in one tap
Confirmed in PMS automatically. Full admin visibility.
Booking secured
If the patient DNAs or cancels late, the deposit is retained.
Stripe sends the link.
We make sure it gets paid.
Because Payments and Engage share the same patient record, our agents follow up on unpaid deposits and outstanding balances. No payment gateway does this.
Stripe / iZettle / PMS payments
A link goes out. Whether it gets paid is someone else's problem.
- Payment link sent. Patient doesn't pay. Nothing happens.
- Deposit not collected: DNA absorbs the diary gap silently.
- Post-treatment balance unpaid: front desk chases once, then drops it.
- No link between payment status and appointment status.
Coherent Payments + Engage
Every unpaid deposit and outstanding balance is followed through.
- Agent follows up via WhatsApp or phone until the deposit is paid.
- Booking confirmed as secured only when payment is received.
- Outstanding balance? Ellie flags it. Agents chase it. No bad debt.
- Payments and appointments in one view. No reconciliation.
Real clinics.
Real success stories.
“Coherent Payments has made our patient payment journey as seamless”
Built for platforms that need payments handled properly.
We'll audit your payment setup and show you exactly what Payments recovers for your clinic partners.