For practice managers

    Less chasing. Fewer gaps. A diary that fills itself.

    Coherent handles the patient follow-up, recall, and cancellation recovery that currently sits on your plate, so you can focus on the clinic, not the inbox.

    The day-to-day reality
    Practice managers sit at the intersection of patient experience, team management, and commercial performance, with not enough hours in the day for any of them. The manual burden of chasing cancellations, managing recall, and following up on unpaid billing is significant, repetitive, and increasingly hard to justify as a use of your time.
    What Coherent delivers for practice managers

    Cancellation recovery without the calls

    When a patient cancels, Coherent immediately reaches out to fill the slot, with personalised, on-brand messaging that doesn't require you to pick up the phone or manually work through a waitlist.

    Recall that actually happens

    Overdue patients are identified and contacted automatically, on the right schedule for your clinic, not when someone remembers to run the report or has a quiet five minutes.

    Billing handled, not chased

    Outstanding payments trigger automatic follow-up sequences, reducing bad debt and removing the awkward manual chasing that takes time and strains patient relationships.

    A dashboard that tells you what's working

    See exactly what's been sent, what's been responded to, and what revenue has been recovered, without building it yourself in a spreadsheet at the end of the month.

    The killer insight

    You already know what needs to happen, recall, cancellation recovery, billing follow-up. The problem is having the time and the system to make it happen consistently. Coherent is both.

    The evidence
    Practice managers using Coherent report significantly reduced admin burden across patient follow-up, while recovering 15–20% of revenue that previously fell through the gaps.

    See it for yourself

    Find out how much your clinic
    is leaving on the table.

    Most clinics are surprised by their leakage figure. Coherent surfaces it on day one.

    Calculate your revenue leakage →Book a demo

    Explore by use case

    Patient recall softwarePatient retention softwarePatient follow-upPatient engagement softwareCoherent Engage

    How Coherent compares

    Coherent vs hiring in-house staffCoherent vs an AI receptionistCoherent vs a marketing agency

    Other roles

    clinic owners & CEOsCOOs & operations leadscommercial & growth leads