For private GP clinics

    Private patients have options. Make staying with you the easiest one.

    Private GP patients expect proactive, high-touch care, not chasing their surgery for a recall or waiting days for a response. Coherent delivers the experience patients expect, at scale.

    The challenge
    Private GP practices compete on experience as much as clinical quality. Patients who don't feel proactively managed, annual health checks not chased, follow-ups not scheduled, billing not handled smoothly, quietly move to a competitor or back to the NHS. With no appointment churn visible on the P&L, the cost of inaction is invisible until it isn't.
    Where Coherent makes the difference
    Legacy

    Annual health check recall and preventive care scheduling automated

    Coherent identifies patients approaching their annual review window and reaches out proactively, ensuring your patient stays engaged with their preventive care and with your clinic.

    Cancellation

    Appointment cancellations recovered and rescheduled same-day

    When a private GP patient cancels, Coherent responds immediately, maintaining the relationship and rescheduling before the patient starts looking elsewhere.

    Billing

    Private fee collection handled without friction

    Outstanding invoices are followed up automatically and professionally, maintaining cash flow without your team having to chase patients directly.

    Enquiry

    New patient registration and onboarding converted immediately

    New patient enquiries are handled 24/7 with a premium experience, providing the responsive, personal feel that private patients expect from the very first interaction.

    The killer insight

    Your patients are paying for a premium experience. If they're not hearing from you proactively, for recalls, follow-ups, and check-ins, someone else will reach out first.

    The evidence
    Private GP clinics using Coherent recover 15–20% of revenue through proactive recall management, cancellation recovery, and improved new patient conversion.

    See it for yourself

    Find out how much your clinic
    is leaving on the table.

    Most clinics are surprised by their leakage figure. Coherent surfaces it on day one.

    Book a demo →Calculate your revenue leakage

    Explore by use case

    Patient recall softwarePatient retention softwarePatient follow-upPatient engagement softwareCoherent Engage

    How Coherent compares

    Coherent vs hiring in-house staffCoherent vs an AI receptionistCoherent vs a marketing agency

    Other clinic types

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