For dermatology clinics

    Treatment courses only work when patients complete them.

    Drop-off mid-course is the single biggest revenue and outcome risk in dermatology. Coherent keeps patients engaged through their course, and brings them back when it's done.

    Dermatology patients often require multi-session treatment courses where completion drives both clinical outcomes and revenue. Drop-off mid-course is common, costly, and largely preventable with the right outreach at the right moment. Add complex billing, high consultation conversion drop-off, and a significant legacy patient base, and the leakage picture becomes clear.

    Cancellation

    Mid-course drop-off caught and recovered before it becomes churn

    When a patient misses a session in their treatment course, Coherent reaches out immediately, understanding the context, addressing concerns, and rescheduling before the gap becomes a permanent exit.

    Consult

    Consultation-to-treatment conversion tracked and optimised

    Patients who attended a dermatology consultation but haven't booked a course receive structured follow-up, at intervals that reflect clinical urgency without feeling pressured.

    Legacy

    Patients who completed treatment reactivated for follow-up or new courses

    Post-course patients are the warmest leads in your database. Coherent identifies them at the right interval and re-engages them for maintenance, follow-up, or a new treatment pathway.

    Billing

    Multi-session billing collected without manual chasing

    Course payments and outstanding balances are followed up automatically, protecting cash flow without your team having to initiate awkward conversations.


    A patient who drops off after session two of a six-session course isn't just a missed appointment, it's a missed clinical outcome, a missed rebooking, and a missed referral. Coherent closes the gap.


    Dermatology clinics using Coherent recover 15–20% of revenue previously lost to mid-course drop-off, post-consultation churn, and billing gaps.

    See it for yourself

    Find out how much your clinic
    is leaving on the table.

    Most clinics are surprised by their leakage figure. Coherent surfaces it on day one.

    Explore by use case

    Patient recall softwarePatient retention softwarePatient follow-upPatient engagement softwareCoherent Engage

    How Coherent compares

    Coherent vs hiring in-house staffCoherent vs an AI receptionistCoherent vs a marketing agency

    Other clinic types

    dental clinicsmedical aesthetics clinicsphysio, MSK & chiropractic clinicswellness clinicsprivate GP clinicsprivate hospitals