Drop-off mid-course is the single biggest revenue and outcome risk in dermatology. Coherent keeps patients engaged through their course, and brings them back when it's done.
Mid-course drop-off caught and recovered before it becomes churn
When a patient misses a session in their treatment course, Coherent reaches out immediately, understanding the context, addressing concerns, and rescheduling before the gap becomes a permanent exit.
Consultation-to-treatment conversion tracked and optimised
Patients who attended a dermatology consultation but haven't booked a course receive structured follow-up, at intervals that reflect clinical urgency without feeling pressured.
Patients who completed treatment reactivated for follow-up or new courses
Post-course patients are the warmest leads in your database. Coherent identifies them at the right interval and re-engages them for maintenance, follow-up, or a new treatment pathway.
Multi-session billing collected without manual chasing
Course payments and outstanding balances are followed up automatically, protecting cash flow without your team having to initiate awkward conversations.
See it for yourself
Most clinics are surprised by their leakage figure. Coherent surfaces it on day one.
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How Coherent compares