With multiple departments, high-value procedures, and extended patient relationships, the revenue leakage opportunity in private hospitals is significant, and systematically recoverable.
Cross-department reactivation across your full patient database
Coherent identifies patients across every department who are due for follow-up, review, or a new episode of care, and initiates the right conversation, at the right time, with the right context.
Complex private billing recovery across procedures and payment pathways
High-value procedure billing, self-pay balances, and insurance shortfalls are followed up systematically, recovering revenue that would otherwise require significant manual effort.
High-value procedure cancellations filled with waitlisted patients
When a procedure slot is cancelled, Coherent identifies and contacts appropriate waitlisted patients immediately, protecting theatre utilisation and consultant revenue.
New patient enquiries and self-pay conversions maximised
Self-pay enquiries are high-intent and time-sensitive. Coherent answers each enquiry in your hospital's voice, with a coordinator approving every reply across every department.
See it for yourself
Most clinics are surprised by their leakage figure. Coherent surfaces it on day one.
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How Coherent compares